Experience & case studies

A track record built in real venues

Our work draws on hands-on leadership in venue launches, multi-million-dollar operations and event environments across multiple markets — indoor and outdoor concert venues, riverfront amphitheaters and mid-sized arenas serving hundreds of thousands of guests a year.

Selected work

NEW BUILD · LAUNCH

Stage AE

Pittsburgh, Pennsylvania

End-to-end launch leadership for a new multi-stage indoor/outdoor live entertainment venue with full-service hospitality and a year-round event calendar.

Approach

Design advisory embedded with the developer and architect
Staffing model built to scale from opening through peak season
Pro forma tied directly to event utilization
Opening day playbooks and vendor alignment

Result

The venue opened on time, met its first-season event volume targets and established an operating system adopted on later projects.

OPERATING VENUE · TURNAROUND

Newport Music Hall

Columbus, Ohio

Operational overhaul of an established, high-volume concert venue facing throughput problems, staffing inefficiencies and an inconsistent guest experience.

Approach

Audit of crowd flow, ingress and egress, and safety systems
Redesign of box office, guest services, security and F&B
Cost structure and scheduling optimization
Event management playbook and training program

Result

Shorter lines and better guest flow, stable staffing costs, higher per capita revenue and improved guest satisfaction across the season.

NEW BUILD · FINANCIAL MODEL

MegaCorp Pavilion

Newport, Kentucky

Financial model for a new riverfront amphitheater planned as part of the Ovation mixed-use development and a municipal investment strategy.

Approach

Program mix and utilization assumptions
Revenue by event type and season
Sensitivity scenarios tied to debt service coverage
Budget and staffing model aligned with design intent

Result

The model was used for fundraising, municipal approval and stakeholder alignment — connecting design decisions directly to long-term operating performance.

Leadership experience

More than 25 years in senior venue roles

General Manager of a multi-stage indoor/outdoor live entertainment venue
Vice President of Operations across multiple venues and markets
Design and launch consultant on new venue developments
Vice President, Event Control Management (ECM)
Director of Management Training

Responsibilities have included

Multi-million-dollar operating budgets
Cross-functional operating teams
Work with architects, developers and city stakeholders
Launch planning for new venues and expansions
Staffing models, P&Ls and business plans

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